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Seller
NENOS / sprl De Boomhut has its registered office at 2620 Hemiksem, Lindelei 164. The VAT number BE 0432.584.168 ( "Seller").

Application
Accepting an offer or placing an order or making a purchase means that the applicability of the customer accepts these general conditions, to the exclusion of all other conditions. These conditions destroy and replace all previous.
Of the general conditions can be waived only in writing, in which case the remaining provisions shall remain in full force. All rights and claims in these terms and conditions for NENOS stipulated, are also stipulated for by third parties engaged NENOS.
Acceptance of the order
We are only bound by an order after we have confirmed in writing or after we started implementation. The information about the products and pricing, and detailed order information, prepared and communicated subject to change and correction.

Delivery
Products are delivered only in the countries where the site permits the delivery. The delivery of products will be done as far as possible within the time the individual order confirmation is sent. Incorrect delivery addresses are given by the verantwoordelijjkheid of Buyer and may lead to additional costs. Unless otherwise stated prices do not include transportation and delivery of the goods to the Buyer. The cost of transportation and delivery are listed separately. (see below)
The delivery varies from product to product. The task of this period is indicative only. NENOS strives to respect this deadline, but can not be held liable if the limit would be exceeded. No delay in delivery may lead to termination of the purchase or payment of damages in favor of the Buyer.
We have the right to carry out partial deliveries. In case of non-delivery of the goods by the Buyer any sums paid refunded without interest or other compensation.

Retention
All items remain the property of NENOS until full payment of the price, including all costs and charges, default interest and fees. Failure to pay, we reserve the right to take back the goods, legally and cost of Buyer.

Complaints
Complaints are to be admissible, we come to: (1) in case of complaint about non-conforming delivery, eight (8) days after delivery and (2) in case of hidden defects, eight (8) days after discovery of the defect or after the time that such discovery could have reasonably done. The receipt of the goods by Buyer covers any possible defect or non-compliance that could then be determined.

Deposit
Our guarantee is limited to the guarantee for hidden defects and the guarantee in case of a consumer, provide both provided in the Act of September 1, 2004 on the protection of consumers by selling consumer goods.
We are only responsible for damages caused by intent or gross error. We are not liable for general or special indirect damage of any kind suffered by the Buyer.

SiteMap
Under the distance selling to consumers within the scope of the Act of July 14, 1991 the consumer has the right to notify the seller that he renounces the purchase without penalty and without giving any reason within seven working days from the day following the delivery. If consumers rely on this possibility, he must own risk and cost of goods returned to NENOS / bvba De Boomhut, Lindelei 164, 2620 Hemiksem, Belgium. Goods that are designed specifically for the Buyer are not reversed and the seller can not rely on the verzakingsbeding.

Force majeure
NENOS can be held responsible for the partial or complete non-compliance with its obligations where such failure is due to a similar force majeure event, an event that is the fulfillment of its commitments by NENOS reasonably impossible. Force majeure shall be deemed to include, without this list being exhaustive: fire, storm or severe weather, flood, war, attacks, strikes, lockouts, interruptions of postal and / or communication, etc..
Prices and payment
The prices prevailing at the time of order apply. All prices are indicated in euros, including the legally stipulated tax, including Recupel contribution where applicable, and shipping costs, unless otherwise indicated or agreed in writing.
NENOS expressly reserves the right to change prices and alter its rates and any failures. If this customer would be affected, he is informed in writing and have the right to cancel the order within ten days after taking note.
NENOS can not be held responsible for any printing or other errors in its prices or conditions, nor for any errors in product descriptions and / or images.
For all purchases NENOS accepts payments via bank transfer. When paying via bank transfer to send the product after receiving the payment by NENOS.
All outstanding amounts from the due date of the bill of law, without prior notice is required, arrears at a rate of twelve percent (12%) per year, each month started as a completed month will be considered. In addition, the outstanding amounts automatically and legally be increased by ten percent (10%), with a minimum of fifty euro (€ 50). Moreover, any court costs and collection costs are borne by the customer.

Personal
By ordering on the website of NENOS / bvba the tree house, the Buyer expressly to carry out the processing and use of his / her personal data for purposes such as administration of the customer base, managing orders, deliveries and invoices, monitoring of solvency, marketing and advertising. The processing for marketing and advertising is individualized only if the customer is the express agreement stated during the ordering process. NENOS / sprl the tree house will not transfer data to third parties. The Purchaser has the right to inspect all data and improvement. The Purchaser shall at all times the right to charge to oppose the processing for direct marketing purposes. For more information, the Purchaser is invited to consult the public register kept by the Commission for Protection of Personal Privacy in Brussels.

Proof
All parties accept their relationship within the framework of the electronic proof
(eg: e-mail, backups, scans, ...).

Applicable law
All agreements with the Seller are governed by Belgian law. The Belgian courts have exclusive jurisdiction. Any conflicts will be the sole jurisdiction of the courts of the judicial district of Antwerp belong.

Right of withdrawal

The buyer has the right to tell us that he abandons the purchase without penalty, within 14 calendar days from the day following the delivery of the goods.

Please notify us first via email of your return. We welcome also the reason, and would like to receive your data for reimbursement. You send the unused goods in original packing and original condition at their own risk and cost. We will pay you the amount, less any bank and / or transactioncosts back. Please mail your order number and orderdate and indicate IBAN and BIC number.

The right of withdrawal only applies to our stock items and not the items were custom made ​​or were requested by the buyer!